Error message appears when you start streaming with your encoder software.
The default port to push video over is 1935. If you experience network or firewall issues and suspect port 1935 might be blocked at the location from which you're streaming, try pushing over port 80 instead. You can do so by changing "1935" to "80" in the RTMP URL. The RTMP URL is covered in each of our step-by-step encoder guides.
Another possibility is a typo in the RTMP URL or your username and password. These values are all case sensitive. Please double-check they were entered exactly as presented in the emails and documentation you are working from.
Software shows connected and streaming (no errors), but the video is not showing in Remote Counsel.
This usually indicates you've connected to the server successfullyand sending a feed to the server (i.e. RTMP URL and username and password are correct) , but the server cannot find any associated Remote Counsel event to send to. Most common cause is a typo in the stream key. The stream key is case sensitive. Please double-check that it was entered exactly as presented in your emails and / or documentation.
There are only two ports that can be used to send text to our service.